Product Guarantee

LIFETIME DIAMOND UPGRADE POLICY

Diamonds International will issue full credit towards your next diamond purchase when the new item price is at least twice the amount of your original diamond purchase.

JEWELRY GUARANTEE

In a quest to offer you supreme customer service and a no-risk online or catalog shopping experience, Diamonds International offers a 30-day money back guarantee on all purchases. We offer merchandise credit or refunds on items that are returned undamaged, within 30 days of the shipment date. Should your Diamonds International purchase have a fault or defect, please report it within 30 days of the shipment date. Upon verification by our Customer Service Department, it will be carefully repaired. Following inspection of the merchandise, Diamonds International may opt to offer a replacement or refund. An item that is lost, stolen, or mysteriously disappears while in your possession, will not be covered under the Diamonds International guarantee. Please note that items purchased in a store have a different return policy.

DIAMOND GUARANTEE

As a leading company in the diamond jewelry industry, Diamonds International recognizes that the source of diamonds is a very important issue, thus we are sharing in the global industry's effort to ensure that all the diamonds in the market have been purchased from legitimate sources not involved in conflict funding.

New media attention has been brought to the issue of Conflict Diamonds with the release of the movie The Blood Diamond. Diamonds International wants our customers to know that we do not support or sell Conflict Diamonds. Here are a few points that may not be made clear in The Blood Diamond movie:

1. 99.9% of diamonds worldwide are conflict-free
2. In order for diamonds to enter the United States, they must be accompanied by a Kimberley Process certificate proving legitimacy; diamonds of questionable sources are not allowed to enter the United States
3. Sierra Leone, the setting of The Blood Diamond movie and now a conflict-free country, is one of 52 participating country governments involved in the Kimberley Process Certification Scheme to eliminate Conflict Diamonds
4. The System of Warranties is a voluntary program within the diamond industry that assures that polished diamonds and diamond jewelry are legitimately traded under the United Nations Resolutions

Furthermore, Almod Diamonds Ltd, parent company and sole supplier of Diamonds International, is one of 93 worldwide Diamond Trading Company (DTC) Sightholders. Every six weeks, Almod purchases a box of rough diamonds from the DTC to cut, polish and manufacture in our factories in New York. All of the goods manufactured by Almod Diamonds are distributed among the Diamonds International locations and the online store. Almod is Diamonds International's only supplier; this guarantees that all of our diamonds and diamond jewelry come from legitimate sources and are accompanied by the required governmental documentation.

The Best Practice Principles, the most recent program, encompasses business, social and environmental guidelines and assures that Almod Diamonds and its affiliated group Diamonds International has been audited to be in complete compliance with all of the above-mentioned programs.

If you would like more information, feel free to visit www.DiamondFacts.org.